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24/7 NurseLine

The 24/7 NurseLine is available 24 hours a day, seven days a week. With 24/7 NurseLine, you get around-the-clock access to nurses in times of urgent need or when you just have a general question that comes up at any time, day or night. Registered nurses are available to help you assess symptoms and locate providers, or to provide information on diagnoses, medication or other medical issues.

You also have access to an AudioHealth Library. You can access recorded information on more than 300 topics in both English and Spanish simply by calling the 24/7 NurseLine telephone number at 800-607-3262 (for Spanish, 800-545-9648). Information about the 24/7 NurseLine is also available by going to anthem.com> Member> Select State> Enter> 360° Health> Health Guidance.

(Note: This service may not be available to all members. To verify that you can access 24/7 NurseLine, contact Customer Services at the phone number on your ID card.)














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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri: RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi") underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare") underwrites or administers the HMO policies; and Compcare and BCBSWi collectively underwrite or administer the POS policies. Independent licensees of the Blue Cross Blue Shield Association. ® ANTHEM is a registered trademark. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Serving residents and businesses in Indiana, Kentucky, Missouri (excluding 30 counties in the Kansas City area), Ohio, Wisconsin, Colorado, Nevada, Connecticut, Maine, New Hampshire and Virginia (excluding the city of Fairfax, the town of Vienna and the area east of State Route 123). Use of the Anthem Web sites constitutes your agreement with our Terms of Use.